Help & FAQ
Everything you need to know before you rent. Still stuck? Call or text (817) 798-4987.
Rental requirements
What do I need to bring?
A valid, unexpired driver's license in the renter's name. We'll let you know by text if we need anything else before pick-up.
How old do I have to be?
At least 18, with a valid driver's license. Drivers aged 18–20 need a co-signer.
What does a co-signer do?
If you're 18–20, an adult aged 21 or older — a parent, guardian or anyone you trust — co-signs your rental agreement. They show a valid ID, sign before pick-up, and are responsible alongside you for the vehicle, any damage, tolls, fines and charges during the rental. Add their details when you reserve.
Can someone else drive the car?
Yes, if they are added to the rental agreement as an additional driver. They must meet the same requirements. Request it when you reserve.
Booking & payment
Do I pay when I reserve online?
No. Reserving online is free and nothing is charged. You pay when you sign your rental agreement.
What is the minimum rental?
7 days. Rentals of 4 weeks or more are billed at our monthly rate, which works out cheaper than weekly.
Is the online price final?
The online price is an estimate before taxes. Your final price is on your rental agreement, and you see it before you sign or pay anything.
How fast will I hear back?
We confirm by text the same day. Reservations made late in the evening are confirmed the next morning.
During your rental
Is insurance included?
Yes. Insurance is included in every rate, along with routine maintenance and roadside assistance. Your rental agreement explains the coverage in full.
What about fuel and tolls?
You cover fuel and tolls during your rental. Please return the vehicle with the same fuel level it had at pick-up.
What if the car breaks down or I get a flat?
Call or text us right away at (817) 798-4987. Roadside assistance is included, and if the car can't be fixed quickly we'll work to get you into another vehicle.
What if I'm in an accident?
Make sure everyone is safe and call 911 if anyone is hurt. Then call us as soon as you can and take photos of the scene. Don't admit fault. We'll walk you through the rest.
Changes & cancellations
How do I extend my rental?
Text us before your return date. If the car is free, we extend you — and if you cross 4 weeks, you move to the monthly rate.
How do I change or cancel a reservation?
Use the Manage reservation page or call or text us. Because nothing is charged when you reserve, there's no fee to cancel before you sign.